Wednesday, January 29, 2020

Personality Development Case Essay Example for Free

Personality Development Case Essay Success in business and personal life is determined by one’s ability to communicate effectively with others. â€Å"Social intelligence,† or the ability to interact, converse, negotiate with, and persuade others, is the most highly paid and respected form of skill one can have, and this can be developed. Students participating in this program will experience a drastic transformation in terms of personality, communication skills, confidence level and the way of looking at life. The entire program is based on the concept of learning and acquiring skills most effectively when one is not under any pressure. The whole process of acquiring skills is like a game – entertaining and exciting. It is similar to the way a child learns to communicate and acquire skills, but with greater awareness. Basic Personality Development Workshop A wholistic workshop focused on the persons appearance, social graces, and personality. This workshop will help the participants to project themselves in a corporate setting thru social graces and etiquette. Presence, Polish, and Power Workshop This workshop aims to help participants project a confident, professional and polished image. The Art of Business Dining This is a comprehensive session on everything one needs to know about fine dining: from use of basic tools to engaging in table talk. The objective of this course is to help the individual create a positive impression with others and enhance the image of the company he or she represents. Wellness in the Workplace This workshop was designed for leaders and persons who will eventually manage teams. Stress affects productivity and teamwork. Its therefore important for a leader to address actual and potential stressors in the office and at home. Creating Lasting Connections This workshop serves as an introduction to the science of social intelligence it will help you gain insights on human relations; how to better read people, situations and react accordingly. Key Topics * Personality Development * Confidence Building * Business Etiquette * Corporate Grooming * International Etiquette * Social Etiquette * Dining Etiquette / Table Manners * Gentlemen Etiquette * Ladies Etiquette * English Voice / Accent * Dress Code * Presentation Skills * Personal Counseling

Tuesday, January 21, 2020

Golf :: essays research papers

Sales and Marketing. â€Å"After create the product and get it to work, then you convince the consumer that they have always wanted and need it. We start with the central that the product is better, and we cam prove to them that it is better. Then we get the professional endorsement, get enough consumers to test it, and figure out what the advertising should look like† Sales 1. USA a. Off-course. 65% of CGC bussines. In five years numbers of retail off-course have increased from 1500 to 2000 b. On-course. In five years numbers of retail on-course have increased from 5000 to 7,000 i. Do not have time to spend with customers and to sell the products because they are running courses, giving lessons, selling shirts and renting golf clubs. c. No one client accounted for more than 5% of revenues. d. About 1/3 o off-course shop sold 2/3 of productds an 2/3 of on-course sold 1/3 of products e. Although on-course were considered vital to CGC, the company relied more heavily on off-course shops because the were generally better financiated f. â€Å"CGC maintained a one price policy with all customers† Thus, it provided no volume discounts, whether a customer did $ 10000 or $ 40 million of business a year† g. Callaway Golf Sales Company, CGC sold this product to customers via i. regional field representatives, ii. in house telephone salespeople iii. customer services representatives. h. Salesperson divided customers into three groups, A – B – C. which they visited weekly, monthly or four times per year depending the importance of the account i. Outside salesperson i. Maintain inventory ii. Running Demo days. 30 – 40 days per year by each salesperson. These events allowed golfers to compare CGC clubs with them culbs iii. Taking customers orders iv. Provide customers seminaries v.

Monday, January 13, 2020

How to Deal with Difficult People

I work at JC Penney's and I hear griping all the time from other associates and definitely from customers. Even I gripe about how work does not get finished. My job is to bring out merchandise from the stockroom so I can hang them up on racks. Every morning after I clock in we have to get our bags so we can put our money in the registers. Right as I leave to get my cart from the stockroom a customer always has a return. It never fails that someone has to return. This customer wanted to return a pair of jeans without a receipt or tags. It is hard to explain to a customer our policy if she doesn't want to listen. I told her the policy was that if she wanted to return something she would have to have a receipt or the tags. She wanted me to call management since she knew someone that worked there. I call the operator and ask to see if there were any managers available. The operator told me that there was no one available until noon. I knew after I hung up the customer would not be happy. The irritation arose when the customer said, â€Å"Well I don't have until noon I want my money now! † After telling her again that no one was available she was just standing there with her arms crossed wanting her money back. After a few minutes I finally decided to tell her that she can exchange it for the same thing she had. You aren't supposed to do that but that was the only thing I could think of right then. That idea had worked. I could finally get her off my back and get on with my work. She went to get another pair of jeans. She wasn't happy with what she got but we both apologized for the mess and that was it. I finally made it to the stock room to get my cart. Most of the clothes I put out needs to have a security ink tag on the sleeve. The people who work in the stock room are supposed to hang and put one on each article of clothing. I can not take anything out of the stock room until they are hung right and ink tagged. I went over to the associate and asked her why they haven't been ink tagged. She gave me a nasty look and said that I could do it. That part takes up to much time so I can't get my work finished. I told the lady I wasn't going to take out the cart until it was done right. There were about eight people working in the stockroom at the same time so you would figure the cart would be finished. Another lady decided to quit what she was doing to complete the job. While I was back out on the floor arranging for the clothes to all fit on the racks she brings the cart out to me instead of me having to go back there and get it for myself. She told me that the other girl that didn't do the tagging wasn't feeling to well and wanted to get out of there as soon as possible so that was why she didn't do it. I told her that I was mad or anything I just wanted to get this cart out so I could get another cart. The phone rang as I was getting ready to put shorts out and it was my manager. She told me over the phone that if they don't have time to do something in the back that you should be able to finish the job on your own. I told her that it wasn't our job to ink tag the clothes. Even the people in the back were told from management that they had to do it. I didn't even have any ink tags to do it anyway. She told me that it was ok and I went on with my work. Later in the evening when my work was just about complete I was ringing up a customer and this lady stormed up to the register with an New World Order wrestling shirt. The shirt was from the Children's Department and I work in the Men's Department clear on the other side of the store. I asked her if she needed any help. She started complaining about how these shirts are a disgrace to our children and shouldn't be sold in stores. Waiting to check out about she was preaching to me and the other customers of how it will influence children to fight and get hurt. As I was just standing there I could feel the heat arise in my body because I didn't know what to tell her. I just told her that this is the in-thing and it is a big seller for kids. She snapped back at me wanting to speak to a manager. I called management and they came right away. The customer started going on and on to her about the same thing and the manager told her she was sorry how this clothing has an effect on her and should not buy it if she doesn't like it. We are not the only store that sells this article of clothing. The manager offered her a ten-dollar gift certificate but the customer refused saying she will never shop here again. She simply threw the shirt on the counter and everyone in line was staring at me. The next person in line said that I shouldn't have to put up with people like that. That lady was rude to cut in line to argue about some clothes. I was talking to her how there were stores all over the world selling wrestling shirts. The griping customer saw that I was busy so she came to interrupt my work. I just forgot about what happened and went back to doing my work. Gripers today are found every-where you go. If you want to quit griping just try to keep whatever you want to gripe about to yourself and then there won't be any problems or arguments.

Sunday, January 5, 2020

Italo Calvino Author Profile

Italian ficton writer (1923-1985) and one of the leading figures in 20th-century post-modern writing. After beginning his writing career as a politically-motivated realist, Calvino would go on to produce short yet elaborate novels that serve as investigations of reading, writing, and thinking itself. However, it would be wrong to characterize Calvino’s late style as a complete break with his earlier work. Folk tales, and oral storytelling generally, were among Calvino’s major inspirations. Calvino spent the 1950s seeking out and transcribing examples of Italian folklore, and his collected folktales were published in George Martin’s acclaimed English translation. But oral storytelling is also prominent in Invisible Cities, which is perhaps his best-known novel, and which consists mostly of imaginary dialogues between Venetian traveler Marco Polo and Tartar emperor Kublai Khan. Childhood and Early Adulthood Calvino was born in Santiago de Las Vegas, Cuba. The Calvinos relocated to the Italian Riviera soon after, and Calvino would eventually be caught up in Italy’s tumultuous politics. After serving as an obligatory member of Mussolini’s Young Fascists, Calvino joined the Italian Resistance in 1943 and participated in campaigns against the Nazi army. This immersion in wartime politics had a significant impact on Calvino’s early ideas about writing and narrative. He would later claim that hearing fellow Resistance fighters recount their adventures awakened his understanding of storytelling. And the Italian Resistance also inspired his first novel, The Path to the Nest of Spiders (1957). Though both of Calvino’s parents were botanists, and though Calvino himself had studied agronomy, Calvino had more or less committed himself to literature by the mid-1940s. In 1947, he graduated from the University of Turin with a literature thesis. He joined the Communist Party that same year. Calvinos Evolving Style During the 1950s, Calvino absorbed new influences and progressively moved away from politically-motivated writing. Although Calvino continued to produce realistic short stories during the decade, his major project was a trilogy of whimsical, reality-bending novels (The Non-Existent Knight, The Cloven Viscount, and Baron in the Trees). These works would eventually be issued in a single volume under the title I nostri antenati (Our Ancestors, published in Italy in 1959). Calvino’s exposure to Morphology of the Folktale, a work of narrative theory by Russian Formalist Vladimir Propp, was partially responsible for his growing interest in fable-like and relatively non-political writing. Before 1960, he would also leave the Communist Party. Two major changes in Calvino’s personal life took place in the 1960s. In 1964, Calvino married Chichita Singer, with whom he would have one daughter. And in 1967 Calvino took up residence in Paris. But this change would also have an impact on Calvino’s writing and thinking. During his time in the French metropolis, Calvino associated with literary theorists such as Roland Barthes and Claude Là ©vi-Strauss, and became familiar with groups of experimental writers, particularly Tel Quel and the Oulipo. Arguably, the nontraditional structures and painstaking descriptions of his later works are indebted to these contacts. But Calvino was also aware of the pitfalls of radical literary theory, and poked fun at post-modern academia in his late novel If on a winter’s night a traveler. Calvinos Final Novels In the novels that he produced after 1970, Calvino explored issues and ideas that are at the heart of many definitions of â€Å"post-modern† literature. Playful reflections on the acts of reading and writing, an embrace of diverse cultures and genres, and intentionally disorienting narrative techniques are all characteristics of classic post-modernism. Calvino’s Invisible Cities (1974) is a dreamlike reflection on the fate of civilization. And If on a winter’s night a traveler (1983) mirthfully combines a detective narrative, a love story, and an elaborate satire on the publishing industry. Calvino re-settled Italy in 1980. Yet his next novel, Mr. Palomar (1985), would touch upon Parisian culture and international travel. This book meticulously follows the thoughts of its title character, an introspective but well-off man, as he contemplates everything from the nature of the universe to expensive cheeses and comical zoo animals. Mr. Palomar would also be Calvino’s last novel. In 1985, Calvino suffered a cerebral hemorrhage and, on September 19, died in Siena, Italy.